Accessories (jewelry, headbands) are all final sale and cannot be exchanged unless received in damaged condition. Returns are accepted on clothing and will be granted store credit in the form of electronic gift card only. We do not offer refunds. Shipping will not be refunded and is the responsibility of the buyer when shipping the item(s) back to us. Returns must be postmarked within 10 days of the date the shipment is received. For the address on where to mail your returns back please send an e-mail to: firstname.lastname@example.org.